Latest articles

05 December 2025
Modern Customer Service in Veterinary Clinics – The Key to Animal Owners' Loyalty
Good pet care begins with trust, and trust is built not only during the visit but from the very first contact between the client and the clinic. Today's pet...
28 November 2025
Appointment Management – Why Choose an Intelligent Booking System?
A well-organized schedule not only ensures order but also increases patient satisfaction and reduces the risk of organizational chaos. This is why more...
20 November 2025
Digital Document Flow in the Clinic – An End to Paperwork and Lost Records
Digitalizing documentation in a veterinary clinic is no longer just a matter of convenience—it is primarily about safety, precision, and efficient work. More...
07 November 2025
Digitalization of Veterinary Documentation: How to Implement It Effectively and in Compliance with Regulations?
The digitalization of veterinary documentation not only increases the efficiency of daily tasks and data security but also enhances customer service. To...
29 October 2025
Positive feedback after a visit. How to gain and maintain good reviews?
Positive online reviews are now a powerful driver for every veterinary practice. Obtaining valuable feedback requires combining the highest quality medical...
24 October 2025
Remote Veterinary Consultations: Barriers to Keep in Mind
Remote veterinary consultations offer clients convenience and quick access to specialists. However, it is important to remember that telemedicine has its...
17 October 2025
Positive Reviews in Veterinary Care: Proven Ways to Earn Them
Positive reviews are today’s currency of trust in the veterinary industry and one of the most effective ways to attract new clients. However, simply waiting...
09 October 2025
Does your clinic already use VetFile? This is how loyalty is built in the digital age
VetFile transforms client relationship management, turning routine visits into lasting, trust-based connections. Discover how tools for personalization,...