Migrating data to a new system often raises concerns – about security, time consumption, or information loss. At VetFile, we understand that perfectly, which is why we’ve simplified the entire process to make it as intuitive, fast, and secure as possible. This way, you can smoothly start working in a modern, functional system that truly supports day-to-day veterinary practice management.
The first step in migrating to VetFile is to jointly determine the scope of data to be transferred. Most commonly, this includes patient records, visit history, attachments (e.g., X-rays, test results), pet owner data, or schedules. You can also decide which elements are a priority and which can remain archived.
The data export is done from your current software – a secured file is created and transferred to us in the preferred form: via secure server, encrypted mailbox, or physical storage device. This way, you maintain full control over your data from start to finish. The entire process is preceded by a technical consultation to tailor the solution to the specifics of your facility. At this stage, we also ensure compliance with GDPR and guarantee that data is processed fully in accordance with security standards.
In the next step, VetFile specialists perform the actual migration – that is, the import of data into the new system. The entire process takes from a few hours to a few days, depending on the size of the database and the complexity of the data. Importantly, the timing is adjusted to your work schedule. You can choose a weekend, afternoon, or any time when your clinic is less busy. This helps avoid downtime, stress, and disruptions.
Before the system is fully launched, we verify the accuracy of the imported data – all to ensure your team can start using VetFile smoothly from day one. We also provide technical support at every stage – if any questions, doubts, or data completion needs arise, we respond immediately.
Once the migration is complete, we don’t leave you on your own. The VetFile team provides comprehensive support during the system implementation – you receive user training, step-by-step guides, and access to technical and expert consultations. We’ll show you how to use the key features: patient registration, appointment scheduling, chatting with pet owners, issuing e-prescriptions, or creating financial documents.
This ensures the system works exactly as you need it to from the start. If necessary, we’ll also adapt the look and layout of the interface to suit your clinic’s style – VetFile has a flexible structure that can be configured according to your practice and team preferences. You also have access to system updates and new features, so you always work with tools aligned with the latest standards.