What facilities can I expect in VetFile?

 
Animal medical records Marketing and promotion of the practice Technical support

VetFile is innovative software that has been designed with the modern veterinary practice in mind. With a wide range of offerings, VetFile supports vets in managing patients, medical records and day-to-day operations. Find out what facilities await you with VetFile.

 

Animal medical records

VetFile provides comprehensive medical records for every patient. Electronic patient charts contain detailed information about visit history, diagnoses, medications prescribed and procedures performed. This gives vets quick access to an animal's full medical history, making diagnostic and treatment decisions easier. In addition, all documents are stored securely, with the ability to be easily viewed and updated. In addition, the VetFile programme allows a detailed appointment calendar to be maintained, which is available to both practice staff and pet owners. With the online sign-up function, clients can book appointments without having to call the practice. This not only saves time, but also increases convenience and comfort for pet owners, who can manage appointments at their convenience. One of the key conveniences offered by VetFile is automatic communication with clients via SMS and email. The system independently sends reminders about upcoming appointments, vaccination dates and other important events. This keeps pet owners informed, significantly reducing the risk of forgetting appointments, and allows the veterinary practice to enjoy greater punctuality and fewer cancellations. Implementing such features in a veterinary practice not only streamlines daily work, but also improves the quality of services provided.

 

Marketing and promotion of the practice

By choosing VetFile, we choose to create a professional website within the platform, which allows for an easy online presence. The website becomes the practice's business card, allowing pet owners quick access to information about the services offered, opening hours, location and contact options. The ability to edit content and add news keeps clients up to date with news and promotions, which certainly increases client engagement and loyalty. By working with VetFile, veterinary practices gain additional visibility through promotion on the platform. VetFile allows advertisements, special offers and discount codes to attract new clients and encourage use of services. Discount codes can be used to promote specific services, such as vaccinations or preventive examinations, making the practice's offer more attractive. In addition, promotion on VetFile is an excellent way to reach a wide range of pet owners who are actively seeking veterinary services online.

 

Technical support

Comprehensive technical support that is available to users at all times - this is one of the most important features that VetFile veterinary practice software has. As a result, vets can count on fast and professional help with any technical problems. A dedicated team of IT specialists helps with troubleshooting, system configuration and answers any questions about using the software. Regular system updates ensure smooth operation and the introduction of the latest features. Software tailored to the needs of today's vets helps optimise processes, increases service availability and enhances the quality of customer service.